Idoraa (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered Facility Management Solutions, including Visitor Management, Attendance, Asset, Cafeteria, Digital ID, and Travel modules.
By accessing or using our website and services, you agree to this Privacy Policy.
Personal Information: Name, email, phone, company details, and job title provided during registration, demo requests, or support queries.
Usage Data: Log data, IP addresses, browser type, device identifiers, and usage analytics.
Facility Data: Attendance records, visitor logs, asset details, cafeteria orders, and travel claims uploaded by customers.
Payment Information: If applicable, billing name, address, and transaction data. (Processed via secure third-party payment providers.)
We process data to:
Deliver, operate, and improve Idoraa’s services.
Authenticate users and secure facility operations.
Provide customer support and technical assistance.
Personalize experiences and generate AI-driven insights.
Communicate updates, security alerts, and marketing (opt-out anytime).
Comply with applicable Indian laws and regulations.
Data is stored on secure, access-controlled servers located in India (or trusted cloud providers compliant with Indian IT and data protection laws).
We apply encryption, role-based access, and AI anomaly detection to safeguard your information.
Despite our safeguards, no system is 100% secure. Customers are responsible for protecting their login credentials.
We do not sell personal data. We may share information with:
Service Providers: For hosting, analytics, and payment processing.
Compliance Authorities: If required by law, regulation, or court order.
Business Transfers: In case of mergers, acquisitions, or asset sales.
As per Indian law, you may:
Access and update your personal data.
Request correction or deletion, subject to business/legal obligations.
Withdraw consent for non-essential processing.
To exercise rights, contact us at privacy@idorraa.com.
We retain customer data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Our services are business-focused (B2B) and not intended for children under 18.
We may update this Privacy Policy. Updates will be posted with a new “Last Updated” date.
For privacy-related concerns:
📩 Email: wecare@idoraa.com
📍 Address: The Office Pass (TOP), B1 / E13, Mohan Estate Metro Station, Mohan Cooperative Industrial Estate, New Delhi, Delhi · ~1.8 km